F.A.Q azulejos hidraulicos

We have our warehouse and showroom 'Showroom' in Spain in Palmones, Los Barrios, province of Cadiz. We deliver our tiles throughout the Spanish geography, as well as to all European countries.

We accept Visa , MasterCard, American Express, PayPal and bank drafts. Material will not be shipped until payment has been secured by L & H Mosaic.

We also ship to wholesalers all over the world.

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Yes. All our material is top quality and certified, top brands. Our tiles pass 3 quality checks one by one, from manufacturing to packaging before being shipped to the customer.

Your tiles Are they top quality?

We work under quality standards

Where are located?

What are my payment options?

For the Rest of the world, including North America, the Middle East and Australia, Stock orders will be delivered in a maximum of 4 weeks depending on the shipping lines and connections in each destination.

The amount The minimum order is 10 boxes, which corresponds to 5.60 m2 of 20x20 cm2 hydraulic tiles. Each box contains 14 units.

very strict in which any tile that does not meet them is immediately withdrawn.

Normally they are delivered in a maximum of 5 business days throughout the peninsula and a maximum of 10 days throughout Europe depending on the transport company.

How long will it take my order to arrive?

There is a minimum order?

Orders made from our STOCK, which are readymade models stored in our warehouse for immediate delivery.

For wholesalers , resellers and distributors of tiles the minimum order is 100 m2 which of course will have special prices that are not those that appear on the web.

Our tiles they are made to last a lifetime.

May vary slightly the tone of the same color from one order to another depending on the season and time of year in which the manufacturing took place, due to the heat and humidity of the time.

I must wait variations or imperfections in this product?

Do you provide commercial projects?

Yes. We have years of experience dealing with large commercial and residential projects. We gladly work with designers, architects and contractors. Contact us for more information.

Yes. Please note that hydraulic mosaic is a handmade product. Small variations and imperfections are inherent in this product and may vary from one piece to another, but the color is respected and identical in all the pieces of each order.

Orders normal of our letter of models and Catalog and custom orders generally take between 4 to 5 weeks from the date of formalization of the order.

Is there a standard shipping charge?

As deliver my order?

What should I What to do if I receive my order in bad condition?

The order It is always delivered to the carrier well packed on pallets and protected against bumps and shocks. When the order leaves our warehouse, it is under the responsibility of the transport company. The order is always sent insured. Check the status of your order before signing the delivery to the carrier, if you find any damage please take some photos and send it to us

The delivery and unloading will always be done at ground level at the foot of a warehouse or building. The client will be in charge of the handling and transfer to the interior of the place of delivery.

See conditions return

No. All items are shipped based on total weight and volume via the freight and logistics company we work with. The customer is free to choose the transport company for the delivery of his order under his responsibility.

The place The dump must be accessible to the delivery truck.

Can I pick up my order?

immediately and note it on the carrier's delivery note before signing it.

Yes, Collections can be made from our warehouse in Las Marismas Industrial Estate, nave 14, Los Barrios in Campo de Gibraltar, Cadiz. Collection orders must be made with prior notice by phone and require 24 hours in advance and make an appointment for collection